CentrAlert chooses Arth Systems to develop critical simulation stress test solution

CentrAlert® is an emergency alert and notification system integrating multiple warning technologies. They must follow government mandated workflows when initiating emergency information or response messaging to the public. They must also adhere to privacy laws regulating the data they use to contact individuals when they are using public broadcast systems.

Problem

CentrAlert required an easy to use documented test framework for to pre-test solution before deployment. As a growing organization they required a system that was agile enough to support their expansion plans.

Solution

Arth Systems created a module based simulation of their emergency response system that allowed them to validate that their system functions per the regulated workflows. The solution included documentation of the full simulation process, the ability to stress test specific cases, and identify critical changes needed based on simulations.

Benefit

CentrAlert now has an auditable solution and the associated documentation that defines how the process works and how the scenario testing is performed. They have a consistent process to prove a hardened system that meets regulations for internal audits as well as stringent client requirements.

CentrAlert used Azure Hybrid Cloud to support Emergency SMS Notifications in Schools

CentrAlert® is an emergency alert and notification system integrating multiple warning technologies. They must follow government mandated workflows when initiating emergency information or response messaging to the public. They must also adhere to privacy laws regulating the data they use to contact individuals when they are not using public broadcast systems.

Problem

CentrAlert solutions include the ability notify school faculty, parents, and students via SMS messaging to facilitate a rapid and coordinated emergency response. This feature requires access to personally identifiable information (PII). CentrAlert was looking for ways to integrate cloud into their operations and adhere to the strict privacy regulations governing PII.

Solution

Arth Systems designed a solution based on Microsoft Azure services. The new design placed a module in the cloud that managed the SMS sending operations. This module talks to the premise operations to map the individual PII to the specific message. The cloud module then send the SMS. No PII is held in the Azure instance.

Benefit

This hybrid cloud module not only allowed CentrAlert to optimize their operations with Microsoft Azure services, the separation of secure and non-secure modules has opened the door for the potential creation of new SaaS features they can make available to clients.